Shipping policy
**Shipping Policy**
Welcome to Lifecare Solutions Pty Ltd, your trusted source for medical equipment supplies. We strive to provide a seamless and reliable shipping experience for all our customers. Please review our shipping policy below for information on shipping rates, delivery times, and more.
Shipping Rates
1. Domestic Shipping: We offer shipping within South Africa at competitive rates. Shipping costs are calculated based on the weight of your order and your location. You can view the shipping costs for your order during the checkout process.
2. International Shipping: At this time, we do/do not offer international shipping. Please contact us directly via email Info@lifecaresolutions.co.za should you require international shipping.
Processing Time
1. Order Processing: Orders are typically processed and shipped within 1-2 business days after payment is received.
Shipping Methods and Delivery Times
1. Standard Shipping: Standard shipping typically delivers within 2-5 business days after the order has been processed.
2. Expedited Shipping: For customers who need their orders to arrive sooner, we offer expedited shipping options. Expedited shipping delivers within 1-3 business days after the order has been processed. Please note that additional shipping charges apply for expedited shipping. Please contact us directly via email Info@lifecaresolutions.co.za should you require expedited shipping.
3. Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
Delivery Issues
1. Lost or Delayed Shipments: In the rare event that your shipment is lost or significantly delayed, please contact our customer service team at Info@lifecaresolutions.co.za for assistance. We will work with the carrier to resolve the issue and ensure that you receive your order as soon as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at Info@lifecaresolutions.co.za. Our customer service team is available to assist you Monday through Friday, 9:00 AM to 5:00 PM.
Thank you for choosing Lifecare Solutions Pty Ltd for your medical equipment supply needs!